Elders’ Helpers Celebrating 20th Year as Local, Family-Owned Home Health Care Agency for Seniors

GRAND RAPIDS, Michigan — Elders’ Helpers, one of the area’s largest local, family-owned home health care agencies, is celebrating its 20th anniversary this year.

Nikki Hoort, owner of Elders’ Helpers, said the company provides home health care services throughout West Michigan and recently opened a new Lakeshore office in Holland, managed by her son, Troy Hoort.

As a private duty home health care agency Elders’ Helpers works with area hospitals, senior living facilities, hospice agencies, doctors and social workers on a daily basis. Their home health care services are available 24 hours a day, 7 days a week. Elders’ Helpers services also include a private pay Personal Emergency Response System (PERS) that is installed by their technicians and monitored by a nationwide monitoring service.

Many of their clients are also covered by the Kent County Senior Millage which is administered by the Area Agency on Aging of West Michigan. For the past 10 years nearly 800 seniors are connected to the Personal Emergency Response System (PERS), and/or the Medication Management Program.

Elders’ Helpers owner, Nikki Hoort said, “Twenty years ago when we sat around my kitchen table planning the launch of Elders’ Helpers, I had no idea that today we would become one of the largest local, family-owned companies helping seniors to live on their own with a helper in their home.”

More than 200 caregivers, including nine registered nurses, provide home health care services to assist clients with personal hygiene, homemaking services, transportation to doctor visits and errands such as shopping. The registered nurses conduct medical evaluations and assessments, monitor medication compliance and blood sugar levels.

“Our Registered Nurse and Homemaking Services give seniors a better quality of life living at home and can prevent costly facility placements,” Hoort said.

“Because our services are available 24/7, we can typically provide care to a new client on the same day of referral. Sometimes just having a caregiver to help with bathing, personal hygiene, light housekeeping, meal preparation and simple companionship make a big difference to let seniors live in their own home,” Hoort said.