Helping loved ones stay safe at home

Elders’ Helpers is a locally-owned health care agency based in Grand Rapids, MI. We’ve been helping our seniors thrive in their own homes for more than a decade. 

Memorable, distinct and unique home care — person-centered care is what we provide for each of our clients. We wholeheartedly believe that living in the comfort of one’s own home can make all the difference in improving the quality of life of our aging community. With over 15 years of home care experience, we’ve made a lasting impression in West Michigan by providing hundreds of families the highest quality care in the privacy of their homes.

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Home Care Services

We can assist with the burdens of living at home such as housekeeping, meal preparation, grocery shopping, laundry and linen changes, and miscellaneous house and yard chores.

Homemaking & Companionship

We can assist with the burdens of living at home such as housekeeping, meal preparation, grocery shopping, laundry and linen changes, and miscellaneous house and yard chores.
Our caregivers can help keep your loved one safe in the privacy of their own home by providing support with personal care tasks such as bathing, grooming, and personal hygiene.

Personal Care

Our caregivers can help keep your loved one safe in the privacy of their own home by providing support with personal care tasks such as bathing, grooming, and personal hygiene.
We can always provide round-the-clock care for your loved one. Put your concerns to rest by having a caregiver available through the night to help your loved one if needed.

Overnight Care

We can always provide round-the-clock care for your loved one. Put your concerns to rest by having a caregiver available through the night to help your loved one if needed.
Helping your loved one with transportation can be difficult when you work, have children, or have other obligations that make coordinating schedules complicated. Our caregivers can provide peace of mind by helping your loved one safely make it to appointments, run errands, and bring them to other community and social events.

Transportation

Helping your loved one with transportation can be difficult when you work, have children, or have other obligations that make coordinating schedules complicated. Our caregivers can provide peace of mind by helping your loved one safely make it to appointments, run errands, and bring them to other community and social events.
Our caregivers can provide support during the final stages of life. Having extra help during this difficult time can allow you to spend quality family time and focus on being with your loved one during hospice care.

Hospice Services

Our caregivers can provide support during the final stages of life. Having extra help during this difficult time can allow you to spend quality family time and focus on being with your loved one during hospice care.
Our Registered Nurses can help with a variety of in-home medical assistance such as evaluations and assessments, medication setup and reminders, blood pressure checks, blood sugar level monitoring, and checking vitals in the comfort of home.

RN Services & Medication Management

Our Registered Nurses can help with a variety of in-home medical assistance such as evaluations and assessments, medication setup and reminders, blood pressure checks, blood sugar level monitoring, and checking vitals in the comfort of home.
Elders’ Helpers offers an affordable suite of home safety products, along with our service, to provide the safety and security needed for your loved one whether at home, running errands, or traveling long distance.

Personal Emergency Response Systems

Elders’ Helpers offers an affordable suite of home safety products, along with our service, to provide the safety and security needed for your loved one whether at home, running errands, or traveling long distance.
Safety is our top priority, which is why we have caregivers on staff who are trained in special procedures for helping with range of motion, transfers from wheelchairs and/or beds, and assistance with mobility.

Skilled Services

Safety is our top priority, which is why we have caregivers on staff who are trained in special procedures for helping with range of motion, transfers from wheelchairs and/or beds, and assistance with mobility.
Taking care of a loved one can be fulfilling but stressful at the same time. Our caregivers can help give you the support you need to take care of your loved one by providing temporary respite care when you need a break.

Caregiver Respite Care

Taking care of a loved one can be fulfilling but stressful at the same time. Our caregivers can help give you the support you need to take care of your loved one by providing temporary respite care when you need a break.

Testimonials

  • It's truly a great service.

    My helper, Kim, is kind, considerate and very helpful. Without her help I doubt I could stay in my home."

    Mary, Client

  • The service means so much to me.

    I always am refreshed with each visit! To all of your people I say THANK YOU VERY MUCH!"

    James, Client

  • My caregiver cheers me up every time she comes to my house.

    I tell all my friends to use Elders' Helpers. My husband had them first until he passed away. They are a true blessing in my life."

    Margaret, Client

Why Choose Elders’ Helpers?

Our reliable staff is here for you whenever and however you need support. Client coordinators are available at all times of the day to better serve our clients. Speak to a team member 24 hours a day on both weekdays and weekends. In many cases, we are even able to staff a case the same day for immediate support.

RELIABLE, 24/7 STAFF AVAILABILITY

Our reliable staff is here for you whenever and however you need support. Client coordinators are available at all times of the day to better serve our clients. Speak to a team member 24 hours a day on both weekdays and weekends. In many cases, we are even able to staff a case the same day for immediate support.
We understand support needs can change over time, which is why we do not require long-term contracts for home care at Elders' Helpers. Use our services for as long or short as you feel they are needed. Remain in control of your home care and support by actively participating in your personalized care plan.

STRESS FREE: NO LONG-TERM CONTRACTS

We understand support needs can change over time, which is why we do not require long-term contracts for home care at Elders’ Helpers. Use our services for as long or short as you feel they are needed. Remain in control of your home care and support by actively participating in your personalized care plan.
We have a team of certified Dementia Care caregivers available for our clients in need of specialized home care services. Our most experienced caregivers are fully trained and certified in the CARES Dementia Care program developed by the Alzheimer's Association and Health Care Interactive.

ALZHEIMER’S CARES CERTIFICATION

We have a team of certified Dementia Care caregivers available for our clients in need of specialized home care services. Our most experienced caregivers are fully trained and certified in the CARES Dementia Care program developed by the Alzheimer’s Association and Health Care Interactive.

FAQs

  • What are your rates?

    Some agencies charge different rates for weekend or nightly hours.

    Our rates are simple: $19.00 an hour for a visit of 3 hours or longer. For a shorter shift, we charge just $22.00 an hour for a 1 or 2 hour home visit . Nurse visits are $40.00 an hour. Discounted rates are available for cases that have 12 consecutive hours or more. For all major holidays we charge time and a half.

  • Do I have to sign a contract?

    We do have you sign a company pay agreement, which outlines our rates and your responsibility with regard to payment. This form is fully explained during our home assessment. Elders’ Helpers provides monthly billing statements and will only bill you for services rendered.

  • How do you schedule service hours?

    During our home assessment the client advocate will discuss scheduling needs. After your initial meeting you will be assigned a client coordinator who will work directly with the family and client to coordinate caregivers and schedule hours. You set the scheduled times and days of visits — whatever works best for you.

  • What are your privacy policies?

    Elders’ Helpers follows strict Health Information Portability and Accountability Act (HIPAA) guidelines, much like your doctor’s office. Administrative staff and caregivers will never disclose any information about clients to any unauthorized persons. This is explained in more detail during the home assessment.

  • What if I don't like my caregiver?

    While staffing a case, we always try to schedule caregivers with clients who we feel will work well together. However, this may not always be the case. If you ever have an issue with your caregiver just give us a call at 616-454-8305 and ask for your client coordinator. With over 200 caregivers, Elders’ Helpers can offer unique and wonderful personalities and many skill levels. Let us find the right match for you!

  • Does Elders’ Helpers accept Medicare/Medicaid, insurance, or VA clients?

    Medicare

    Elders’ Helpers is not a Medicare certified agency; therefore, Elders’ Helpers cannot accept Medicare.

    Medicaid

    Elders’ Helpers can only accept Medicaid Waiver Program clients. Elders’ Helpers has been a subcontractor for the Medicaid Waiver Program with the State of Michigan since 2000.

    Elders’ Helpers works with the following MI Choice Medicaid Waiver Programs:

  • Insurance for long-term care

    Elders’ Helpers does work with private insurance companies; however, acceptance depends on the specific insurance company’s requirements. Check with your agent to make sure.

  • VA clients

    Elders’ Helpers accepts referrals for VA clients who require personal care, homemaking, or chore services. If your VA case manager is looking for an agency to provide service, let her or him know you are interested in working with Elders’ Helpers.

Still have a question? 

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Call Us: 616-454-8305

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