Nurse assisting elderly woman with in-home senior personal care.

Helping You Stay Safe at Home With Services That Support You and Your Loved Ones

Homemaking & Companionship

We assist with everyday tasks like housekeeping, meal preparation, grocery shopping, and laundry — all while offering friendly, reliable companionship that helps clients feel comfortable and supported at home.

Personal Care

Our caregivers offer respectful, hands-on support with daily personal care needs — including bathing, grooming, dressing, and hygiene. We help clients feel comfortable and confident in their own home.

Nursing Services

Our licensed nurses provide medication management, vital sign checks, and health evaluations. We maintain clear communication with families and care teams to ensure clients stay on track with their care and feel confident at home.

Respite & Overnight Care

Our caregivers provide both short-term relief and overnight support. Whether you need time to rest or want peace of mind through the night, we’re here to help keep your loved one safe, comfortable, and never alone — day or night.

Your Trusted Home Care Team in West Michigan

Your Care, Personalized for You

Home care enhances quality of life by making everyday living easier, safer, and more comfortable — without leaving the place you know and love. Our caregivers and nurses provide reliable, personalized support with everything from daily routines to medication management, so you or your loved one can stay independent at home, with confidence and peace of mind.

Our Caregivers Make a Difference

We know that great care starts with real connection. Our caregivers are trained to assist with daily activities like meal preparation, housekeeping, and personal hygiene — while also offering companionship, conversation, and a familiar presence you can count on. We listen, communicate, and adapt to meet each client’s unique needs with respect and reliability.

Elders' Helpers employee carrying fresh towels as part of senior companionship homemaker services.

Join Our Team of Everyday Helpers

Whether you’re an experienced caregiver, a nurse, or simply someone with a heart for helping others — we’d love to meet you. At Elders’ Helpers, we welcome caring, reliable people from all walks of life, including family, friends, neighbors, and other community members who want to make a difference in the lives of older adults across West Michigan.

We offer easy onboarding and training, flexible schedules, competitive pay, and real local support. This is honest work that truly matters — and we’ll be with you every step of the way.

Apply now to start making a real difference in your community.

Always Connected. Always Protected.

Personal Emergency Response Systems (PERS) provide fast, reliable access to help during falls, medical issues, or other emergencies. With the press of a button, emergency contacts or services are alerted right away — reducing response time and improving safety. We offer a range of PERS devices for use at home or on the go, giving peace of mind to both users and their loved ones.

Mobile Personal Emergency Response System (PERS).

Mobile PERS

Our mobile PERS works anywhere — at home or on the move. It includes GPS tracking, optional fall detection, and 24/7 access to help at the press of a button.

Perfect for active individuals who want to stay safe and independent wherever life takes them.

Cellular Personal Emergency Response System (PERS)

Cellular PERS

Our in-home PERS device uses a built-in cellular connection — no landline or Wi-Fi needed. It includes a wearable pendant as a necklace or wristband.

Best for those who stay at home and don’t go out alone often.

Care Costs & Frequently Asked Questions

Looking for clear answers about our services and pricing? You’re in the right place!
Below you’ll find our hourly rates and honest answers to common questions about starting care, what to expect, and how we keep things simple. We’re here to make home care easy to understand — and even easier to get started.

Elders’ Helpers is a locally owned, family-operated agency with over 25 years of experience serving West Michigan. We’re completely independent — not part of a franchise or national chain — which allows us to provide care that’s flexible, personalized, and rooted in the needs of our community.

We’re fully insured and compliant, with strong relationships across West Michigan’s healthcare and aging networks. Our caregivers and nurses undergo thorough background checks, receive pre-hire training, and continue to grow through ongoing education and regular supervisory visits.

We also take pride in how we treat our team — with respect, support, and a family mindset. This leads to more consistent care and stronger relationships with the clients we serve.

Getting started with care for yourself or a loved one is simple, and we’ll guide you every step of the way:

1. Reach Out
Call, email, or fill out our contact form to let us know you're interested in care.

2. Talk Through Your Options
We’ll ask a few basic questions to understand your needs and explain the services we offer.

3. Schedule an In-Home Assessment
We’ll set up a visit with one of our client advocates, who will meet with you and your family to create a personalized care plan tailored to your goals and routine.

4. Begin Services
Once you’re ready, your dedicated client coordinator will help schedule care on the days and times that work best for you. Most clients start services within a few days.

Staffing availability can vary by location, so it’s always best to contact us to see what’s available in your area. In general, our service area includes:

  • Caregiving and nursing services in Kent, Ottawa, Muskegon, and Allegan counties

  • PERS units are available throughout all of West Michigan including Allegan, Ionia, Kalamazoo, Kent, Lake, Mason, Mecosta, Montcalm, Muskegon, Newaygo, Osceola, and Ottawa counties

To confirm availability or learn more, please call, email, or fill out our contact form and we’ll be happy to help.

We keep our pricing simple, transparent, and easy to understand. Here’s a breakdown of our current rates:

Caregiving Services (2-hour minimum):
• 2 to 4 hours – $35 per hour
• 4 to 12 hours – $30 per hour
• More than 12 hours – $28 per hour

Nursing Services
• $55 per hour

Personal Emergency Response Systems (PERS)
• In-Home Cellular PERS – $34.95 per month
• Mobile PERS – $39.95 per month

Additional Information
• Major holidays are billed at time and a half
• Caregiver overtime is an additional $5 per hour
• Mileage is billed at .75 cents per mile (if applicable)

If you have questions or want help understanding what fits your situation, please contact us — we’re here to help.

Most clients begin services within a few days after contacting us. We’ll talk through your needs, schedule an in-home assessment, and build a personalized care plan that fits your needs. In some cases, services can start right away.

To begin, contact us by phone, email, or complete our contact form:

After we discuss your care needs and service options, we’ll schedule an in-home assessment. During this visit, one of our client advocates will meet with you and your family to learn more about your preferences, routine, and goals.

We’ll use that visit to help create a personalized care plan, and you’ll be assigned a dedicated client coordinator who will work closely with you to schedule caregivers on the days and times that work best for you.

Absolutely. We know care needs and routines can change. You can update your schedule at any time — whether it's adjusting days, times, or frequency. Just contact your coordinator and we’ll make it work.

Our caregivers assist with daily living activities such as bathing, dressing, grocery shopping, meal preparation, light housekeeping, laundry, and companionship. They also provide reminders and general support — but they do not administer medications or perform any medical tasks.

Our nurses are able to manage medications, monitor vital signs, conduct health assessments, and communicate with physicians or case managers as needed. However, they do not provide skilled nursing services such as wound care, injections, or IV therapy.

If you're interested in a Personal Emergency Response System (PERS), getting started is quick and easy:

PERS units are a great option for individuals who don’t need caregiving or nursing services — and they’re also an essential layer of safety for those who do. Whether you're receiving care from a nurse or caregiver, or living independently with support from family, PERS provides simple, reliable protection and peace of mind — at home or on the go.

Elders' Helpers is not able to accept Medicare, but we do accept clients through the Medicaid Waiver Program. We currently work with the following MI Choice Waiver agencies:

We also accept referrals from Care Resources - PACE and provide support services as part of their care team.

Elders’ Helpers works with VA clients who qualify for personal care, respite, homemaking, or chore services. If your VA case manager is seeking an agency, let them know you’re interested in Elders’ Helpers.

We may also work with private long-term care insurance, depending on your policy and the requirements of your insurance provider. Please check with your insurance agent to confirm whether Elders’ Helpers is covered.

We understand that not every match is the right fit — and that’s okay. Whether it’s a caregiver, nurse, or coordinator, your comfort matters to us. If you ever have concerns, contact us and we can work on this together.

With a team of over 300 staff members and a wide range of personalities, experiences, and skills, we’re flexible and committed to making adjustments as needed. Our goal is to find the care team that works best for you or your loved one.

We don’t require any long-term contracts. You’ll sign a simple service agreement that outlines our services, rates, and payment expectations — but you’re free to use care as often or as little as you need.

  • There are no weekly or monthly commitments

  • You’re only billed for the care or services you receive

  • Caregiving services have a 2-hour minimum, billed in 15-minute increments thereafter

  • Nursing services have a 1-hour minimum, billed in 15-minute increments thereafter

  • PERS units are billed monthly and can be discontinued at any time

  • Services can be adjusted, paused, or discontinued at any time

We’ll explain everything during our initial phone calls, in-home assessments, and anytime after — we're here to make things clear and easy.

We have two office locations in Michigan:

Grand Rapids Office
500 Cherry St. SE, Grand Rapids, MI 49503
Phone: (616) 454-8305
Office Hours: Monday–Friday, 8:00 AM – 4:00 PM

Holland Office
348 S. Waverly Rd, Suite 106, Holland, MI 49423
Phone: (616) 401-9140
Office Hours: Monday–Friday, 9:00 AM – 4:00 PM

While our offices are open during standard business hours, we also have 24/7 on-call staff available to assist you anytime — including evenings, weekends, and holidays.

At Elders’ Helpers, protecting your privacy is a top priority. We strictly follow the guidelines of the Health Insurance Portability and Accountability Act (HIPAA) to protect your Protected Health Information (PHI) — just like your doctor’s office.

All members of our team — including caregivers, nurses, and administrative staff — are trained to handle client information with care and never share details with unauthorized individuals. We’ll review our privacy practices with you during the in-home assessment and are always available to answer questions or provide additional clarification.

Your client coordinator is your main point of contact and is here to support you throughout your care. If you have any questions, concerns, or need to make changes, just reach out — we’re here to help.

You can also contact our office at any time by phone, email, or through our contact form. We have staff available 24/7 to ensure you’re always supported.

Contracts and Affiliations

Elders’ Helpers is proud to partner with respected organizations across West Michigan. Through our contracts and affiliations, we provide reliable, high-quality care in collaboration with regional agencies, healthcare providers, and aging networks. These partnerships allow us to expand access to services while continuing to deliver the personalized, local support our clients trust.