In-Home Senior Care Services

Homemaking & Companionship

We assist with daily at-home activities such as housekeeping, meal preparation, grocery shopping, laundry and linen changes, and miscellaneous house and yard chores.

Respite Care

Our caregivers can provide support for you with temporary respite care when you need a break.

RN Services & Medication Management

Our Registered Nurses can help with in-home medical assistance such as evaluations and assessments, medication setup and reminders, blood pressure checks, blood sugar level monitoring and checking vitals.

Personal Care

Our caregivers can help keep your loved one safe in the privacy of their own home by providing support with personal care tasks such as bathing, grooming and personal hygiene.

Overnight Care (24/7)

We can always provide round-the-clock care for your loved one. Put your concerns to rest by having a caregiver available through the night as needed.

About Our Staff

Our Caregivers Make a Difference

Our goal is to treat every client with compassion, respect and dignity in their home. We are dedicated to sustaining and improving the quality of life for our clients by providing services that help individuals stay safe and independent longer.

Senior Care with Joy, Care, Family and Comfort

As a caregiver, you offer conversation, companionship, emotional support and assistance with daily necessities. We make communication a priority and work together with our families to determine which types of assistance they require.

Be Part of a Supportive Community

As an employee of Elders’ Helpers, we support you in your endeavors with skills training, assistance, resources and special events, as well as provide personal and professional benefits.

About Elders' Helpers

Our Case Process​

Our team works closely with you and your family to determine the best, personalized care plan we can offer.

Initial Consultation

Our client coordinators work with you and/or your loved one to understand your unique needs and preferences. We can conduct interviews over the phone or in person.


After carefully evaluating your needs, we quickly find the best team members (caregiver and/or RN) to match your care plan. With over 200 caregivers, we’re confident we have an admirable helper to meet your unique needs.

Caregiver Orientation

Our client coordinators work closely with the assigned caregiver to review your personalized care plan. Together, your client coordinator and caregiver strive to meet and exceed all of your in-home care needs.

FAQs and Rates

Elders’ Helpers is a family-owned and operated in-home health care agency based in Grand Rapids, Michigan. We first opened our doors in 2000 and have become one of the area’s largest and best-regarded home health care agencies. Our main focus is always on the client, and we develop a client-centered care plan to provide each client with the highest-quality care.

Some agencies charge different rates for weekend or nightly hours. Our rates are simple:

  • $24/hour for a visit of 3 hours or longer
  • $29/hour for a 1 – 2 hour home visit
  • Nurse visits are $50/hour
  • Discounted rates are available for cases that have 12 consecutive hours or more
  • For all major holidays we charge time and a half

Yes. We have you sign a company pay agreement, which outlines our rates and your responsibility with regard to payment. This form is fully explained during our home assessment. Elders’ Helpers provides monthly billing statements and will only bill you for services rendered.

During our home assessment, the client advocate will discuss scheduling needs. After your initial meeting you will be assigned a client coordinator who will work directly with your family and you to coordinate caregivers and schedule hours. You set the scheduled times and days of visits—whatever works best for you.

Elders’ Helpers follows strict Health Information Portability and Accountability Act (HIPAA) guidelines, much like your doctor’s office. Administrative staff and caregivers will never disclose any information about clients to any unauthorized persons. This is explained in more detail during the home assessment.

While staffing a case, we always try to schedule caregivers with clients who we feel will work well together. However, this may not always be the case. If you ever have an issue with your caregiver just give us a call at (616) 454-8305 and ask for your client coordinator. With over 200 caregivers, Elders’ Helpers can offer unique and wonderful personalities and many skill levels. Let us find the right match for you!

Elders’ Helpers cannot accept Medicare. We can only accept Medicaid Waiver Program clients. We work with the following MI Choice Medicaid Waiver Programs:

  • Area Agency on Aging of West Michigan
  • Reliance Community Care Partners (formerly HHS Health Options)
  • Care Resources of West Michigan (PACE program)

Elders’ Helpers does work with private insurance companies, however acceptance depends on the specific insurance company’s requirements. Check with your agent to make sure.

Elders’ Helpers accepts referrals for VA clients who require personal care, homemaking or chore services. If your VA case manager is looking for an agency to provide service, let her or him know you are interested in working with Elders’ Helpers.