Protect Loved Ones with a Personal Emergency Response System

Enhance Security with a Senior Safety Alarm

When it comes to the safety and well-being of your loved ones, a personal emergency response system (PERS) is an essential tool. Designed to provide immediate assistance in an emergency a PERS ensures that help is always just a click away. 

As our loved ones age, their risk of falling or experiencing a medical emergency increases. A senior safety alarm is specifically designed to address these concerns. They are easy to use and provide instant access to help. Seniors can call for help simply by pressing a button. They can get assistance quickly from caregivers or emergency services.

A PERS promotes independence while ensuring that help is readily available. This balance of autonomy and security is essential for allowing your loved ones to maintain a high quality of life in their later years. It’s also a wonderful way to give family members a sense of comfort knowing their loved ones are protected.

Gain Peace of Mind with our Comprehensive Medical Alert System

How it Works

A medical alarm system is more than just a device; it’s a lifeline. These systems typically include a wearable device, such as a pendant or wristband, equipped with an emergency call button. By simply pressing the help button, the user is connected to a 24/7 monitoring center staffed with trained professionals. This immediate response can be crucial in situations where every second counts.

Certain Elders’ Helpers medical alert systems come with advanced features such as GPS medical alert capabilities. This allows caregivers and emergency responders to locate the user quickly in case of an emergency. This feature is great for people who tend to wander or get lost, giving them extra security and peace of mind.

Choose from Several PERS Units to Meet Your Needs

Short Term or Long Term Contract Availability

Cellular PERS

Our in-home cellular PERS operates independently of a home phone or internet connection, utilizing 4G/LTE cellular data that connects to a speaker base station. With our home system, you may choose between a necklace or wristband pendant for added convenience.

$34.95 per month

Mobile PERS

Belle X – Wear our mobile PERS as a necklace for on-the-go safety. This compact two-way pendant, with nationwide coverage, includes fall detection and GPS for enhanced protection indoors and outdoors.


$39.95 per month

Wearable PERS

Belle W – Our wearable PERS is a watch-like, two-way communication, wrist wearable pendant. Featuring fall detection and GPS, this device offers nationwide cellular connectivity, allowing it to be used inside and outside the home.

$39.95 per month

  • Rapid Response Times
  • 24/7 Monitoring
  • GPS Medical Alert
  • Automatic Fall Detection
  • Enhanced Safety
  • Promotes Independence
  • Two-Way Communication
  • Wearable; can get assistance anywhere

Our products combine various technologies to provide a complete safety net for seniors. Choose from three devices that offer features like a wireless emergency system, fall detection technology, GPS tracking and 24/7 monitoring services. These components create a robust network of support, ensuring that seniors are never alone in an emergency.

personal emergency response system (PERS)

The emergency call button is the core of any personal emergency response system. This simple yet effective device empowers users to call for help with minimal effort. In the event of a fall, medical emergency or other crisis, pressing the emergency call button immediately alerts the monitoring center, which can then dispatch emergency services or notify designated contacts.

Fall detection devices take personal safety a step further by automatically detecting falls and alerting the monitoring center without the user needing to press the button. Our Mobile and Wearable PERS devices use sophisticated sensors to detect sudden movements and impacts, distinguishing between a fall and everyday activities. If a fall is detected, the device sends an alert to the monitoring center, ensuring that help is on the way even if the user is unable to call for assistance themselves.

Our devices are waterproof and durable to ensure they can be worn at all times. Even in the shower or bath where slips and falls are common. This constant accessibility is crucial for providing comprehensive protection.

Contact us today to learn more about how we can help keep you or your loved one safe and secure. To get started with our PERS service, simply call us at (616) 454-8305 or fill out the contact form below.

Our Rates and FAQs

Below are our hourly rates and some frequently asked questions. If you have any other questions, please feel free to message us using the contact form at the bottom of the page. 

We have two offices located in Michigan, one in Grand Rapids and the other in Holland.

The Grand Rapids office is located at 500 Cherry St. SE, Grand Rapids, MI 49503. You can reach us at (616) 454-8305 during our office hours from Monday to Friday, 8 am to 4 pm. 

The Holland office is located at 348 S. Waverly Rd. Suite 106, Holland, MI 49423. You can reach us at (616) 401-9140 during our office hours from Monday to Friday, 9 am to 4 pm. 

We have a 24/7 on-call staff always available to assist you. 

Our caregiving and nursing services are available in Allegan, Kent, Muskegon, and Ottawa counties. 

Our PERS machines are provided in Allegan, Ionia, Kent, Lake, Mason, Mecosta, Montcalm, Muskegon, Newaygo, Osceola, and Ottawa counties. 

We strive to make our rates transparent, straightforward, and easy to understand. For our caregiving services, we have a 2-hour minimum, and our hourly rates are based on the length of each visit.

  • Visits from 2 - 4 hours: $32.00 an hour.
  • Visits from 4 - 12 hours: $27.00 an hour.
  • Visits over 12 hours: $25.00 an hour.
  • Nursing services: $55.00 an hour.
  • Cellular PERS: $34.95 per month.
  • Mobile PERS: $39.95 per month.
  • All major holidays, we charge time and a half.
  • Caregiver overtime: additional $5.00 per hour.
  • Mileage is billed at $.75 per mile.

Call us at (616) 454-8305 in Grand Rapids or (616) 401-9140 in Holland to begin to set up services.

During our initial home assessment, our client advocate will discuss your scheduling needs. You will then be assigned a client coordinator who will work closely with you and your family to coordinate caregivers and schedule hours.

You can set the specific times and days of visits that works best for you. 

We require a company pay agreement that outlines our rates and your payment obligations, but there are no weekly or monthly contracts.

You can use our services as little or as much as you need, and we only bill you for the services you receive. The agreement will be fully explained during our initial home assessment, and we provide monthly billing statements.

You are free to discontinue services at any time, and our minimum appointment is one home with billing in 15-minute increments thereafter. 

Elders' Helpers is not able to accept Medicare, but we do accept clients who are part of the Medicaid Waiver Program. Specifically, we work with the following MI Choice Waiver Programs:

Elders’ Helpers accepts referrals for VA clients who qualify for personal care, respite, homemaking or chore services. If your VA case manager is looking for an agency to provide services, let them know you are interested in working with Elders’ Helpers.

We strive to match caregivers with clients who will work well together, but sometimes a good fit isn't immediate. If you ever have any issues with your caregiver, please give us a call at (616) 454-8305 and ask for your client coordinator.

With a team of over 200 caregivers, Elders' Helpers offers a variety of unique personalties and skill levels. We are dedicated to finding the right match for you.

Elders' Helpers is committed to protecting the privacy and confidentiality of our clients. We strictly adhere to the guidelines outlines in the Health Insurance Portability and Accountability Act (HIPAA), similar to your doctor's office.

Our administrative staff, nurse staff, and caregiver staff are trained to never disclose and information about our clients to unauthorized individuals. We will explain our HIPPA policies and procedures in more detail during the home assessment.

Elders' Helpers does work with private insurance companies. However, the acceptance of insurance depends on the specific requirements of the insurance company and your policy.

Please check with your insurance agent to confirm whether Elders' Helpers is covered by your insurance.